FAQ's

If you don't find the question, or answer, you're looking for, please get in touch at hello@pipsqueak.shop or contact me here.

WHAT TYPE OF FABRIC IS USED TO MAKE THE BED LINEN?

I only use 100% cotton percale for all duvet covers + pillow cases.

The thread count is 200, meaning it's durable but still softens with each wash.

WHAT TYPE OF INKS ARE USED IN THE PRINTING PROCESS?

I use Permaset Aqua in all my printing: A gorgeous water-based ink, completely free from any toxic chemicals + animal testing. Perfect for your babies, children + the environment.

I'VE NOTICED AN AREA OF PRINT THAT ISN'T PERFECT. WHY IS THAT?

Every item is printed by hand (by me!); there are no machines involved. Such 'imperfections' are a sign of pieces lovingly made by hand, and add to the uniqueness of your item.

HOW DO I CARE FOR MY BED LINEN?

Even though 100% cotton can be washed at 40ºC, I recommend washing your printed bedding at 30ºC. A hot wash will cause your print to fade over time, as will the use of stain removing/bleaching products.

When ironing, please do so on the reverse side. Ironing on top of the print can affect the image! Please avoid tumble drying. Prolonged exposure of the print in direct sunlight may cause fading.

CAN I REQUEST A DIFFERENT COLOUR WAY WITH A SPECIFIC DESIGN?

Yes! I am always happy to chat to you about custom items. I print to order so it's very easy to do this. Please get in touch via the contact page or drop me an email at hello@pipsqueak.shop.

HOW DO I ORDER?

I aim to make ordering as easy + fast as possible.

Just follow the prompts to the check out. If you have any queries, please don't hesitate to contact me at hello@pipsqueak.shop. To track your order, I recommend creating an account before checkout.

WHAT IS THE SHIPPING POLICY?

I offer 'FREE SHIPPING' for all UK (mainland) orders with a £50 minimum spend. The shipping is calculated automatically at checkout. I send items via Royal Mail First Class. For more information on postage outside the UK please click here.

DO YOU OFFER RETURNS?

It's very important to me that you love your pipsqueak bed linen.

If you are unhappy with your purchase, please get in touch as soon as you can to arrange your return. Items must be returned unused, in their original packaging, within 14 days.

Unfortunately, I cannot accept returns on customised designs or specially requested colour combinations.

Returns are not accepted on sale items.

Please note, the buyer is responsible for the return postage costs. This does not affect your statutory rights.

DO YOU ACCEPT WHOLESALE ORDERS?

Yes! Please get in touch to discuss your requirements by emailing me at hello@pipsqueak.shop or via the contact page.

Have a question not answered here? Please send me an email at hello@pipsqueak.shop